Communications & Outreach Department

The Communications & Outreach Department promotes the City of Shaker Heights locally, regionally and nationally through an advertising and public relations campaign. The Shaker Heights brand is a nationally recognized brand of excellence.

Community Information Specialists provide prospective residents with information about, and tours of the City. To obtain a relocation packet for yourself or a supply for relocating employees, please  This email address is being protected from spambots. You need JavaScript enabled to view it. .

The Department is also responsible for communications with residents, including production of the award-winning Shaker Life magazine, this website, and a series of E-News messages sent to subscribers.

This email address is being protected from spambots. You need JavaScript enabled to view it.  
3400 Lee Road
Shaker Heights, OH 44120-3493
216-491-1419
Office hours: Monday-Friday
8:30 AM-5 PM