Cable/Internet

• WOW! Internet and Cable
• Time Warner Cable

Electric  

• The City is a member of the Northeast Ohio Public Energy Council (NOPEC) for its electric service aggregation program. If residents have questions about the electric aggregation program they should call NOPEC at 888-848-7914 or visit www.nopecinfo.org
• Residents should call Cleveland Electric Illuminating Company (CEI), aka FirstEnergy (not NOPEC) at 800-589-3101 for the following:
  • electric distribution service issues
  • downed wires
  • metering
  • electric bill issues
  • tree pruning
  • utility poles
  • street lighting
• Power outages: call 888-544-4877
• Information about electric suppliers.

Gas

• Learn about the City's Natural Gas Aggregation Program.
• Find a list of alternate suppliers.

 General Utility Information/Advocacy

• Northeast Ohio Public Energy Council (NOPEC)
• Ohio Consumers' Counsel
• Public Utilities Commission of Ohio (PUCO)

Solid Waste

• Cuyahoga County Solid Waste District

Water/Sewer 

• City of Cleveland Division of Water
• Northeast Ohio Regional Sewer District (NEORSD)