Cable/Internet 
         (Having Problems with Your Cable Company? Contact the
           Cable TV Consumer Hotline.)

• AT&T
• Time Warner Cable
• WOW! Internet and Cable

Electric  

• The City is a member of the Northeast Ohio Public Energy Council (NOPEC) for its electric service aggregation program. If residents have questions about the electric aggregation program they should call NOPEC at 888-848-7914 or visit www.nopecinfo.org
• Residents should call Cleveland Electric Illuminating Company (CEI), (not NOPEC) at 800-589-3101 for the following:
  • electric distribution service issues
  • downed wires
  • metering
  • electric bill issues
  • tree pruning
  • utility poles
• Power outages: call First Energy at 888-544-4877
  • report a street light outage
• Information about electric suppliers.

Gas

• Learn about the City's Natural Gas Aggregation Program.
• Find a list of alternate suppliers.

 General Utility Information/Advocacy

• Northeast Ohio Public Energy Council (NOPEC)
• Ohio Consumers' Counsel
• Public Utilities Commission of Ohio (PUCO)

Solid Waste

• Cuyahoga County Solid Waste District

Water/Sewer 

• City of Cleveland Division of Water
• Northeast Ohio Regional Sewer District (NEORSD)