The Shaker Heights Police Department is an internationally accredited law enforcement agency with 64 sworn officers, and 38 support and part-time personnel.
In partnership with our community, strive to ensure safety and security through crime prevention, traffic safety, and criminal investigation, while creating a work environment that recruits, trains, and develops outstanding employees.
In June 2022, Shaker Heights Police Chief Jeffrey DeMuth announced he will be retiring in January 2023. Learn about the national search for his replacement and the local input into the process.
View the Shaker Life magazine article
about the department:
Mental Health Response Team (page 54)
The Mental Health Response Team, a pilot program that embeds a social worker with Shaker’s police and fire departments, is showing the way to better address the hundreds of mental health-related calls the City receives.
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MEET DUVALL BROWN (page 70)
" I simply love the opportunity to assist the public while offering them some form of support."
- Request a public police record.
- Request permission to park overnight.
- Report a problem with a street light.
- Report a problem with a traffic signal or street sign.
- Request an off-duty officer.
- Submit the Family Safety Questionnaire, which helps our officers better serve individuals with cognitive disorders (e.g. autism, dementia) in a crisis.
- View all frequently asked questions.
Contact the Police
The Police Department is always prepared to assist residents with both emergencies and non-emergencies. Follow these guidelines when contacting the Police Department:
- Emergency 911 Calls: Call 9-1-1 to report an emergency, a crime in progress, or suspicious activity. From a cell phone, call 216-491-1234 to reach the dispatch center directly, as calling 9-1-1 will route your call through Cuyahoga Emergency Communications System (CECOMS).
- Non-Emergency Calls: Call the 24-hour, non-emergency line, 216-491-1220, for questions/information.