Building & Housing

Temporary Service Changes in the Building and Housing Department

  • Effective 6/5/2020, new POS applications will be subject to the POS procedures in place before the COVID-19 crisis, including an in-person interior inspection by a certified Shaker Heights Housing Inspector. In-person inspections for new POS applications will start June 15. Inspections will adhere to rigid social distancing protocols. Learn more about these protocols in our FAQs.
  • The City will no longer issue the Emergency and Limited Certificate of Compliance.
  • Effective June 15, interior reinspections of 15 or fewer total violations will take place via Remote Video Inspection.

Please note that properties that were issued an Emergency and Limited Certificate of Compliance on or before June 5 that have not yet transferred will be subject to the following:

  • Properties that have a signed purchase agreement executed on or before June 15, 2020 with a closing date no later than September 13, 2020 will be allowed to transfer with the Emergency and Limited Certificate of Compliance. No inspection will be required, unless the seller specifically requests it.

  • Properties that DO NOT have a signed purchase agreement executed on or before June 15, 2020 will have the Emergency and Limited Certificate of Compliance invalidated and be required to pay the fee and schedule an inspection. A new application is not required.  


Effective 5/1/2020, Housing Inspectors have resumed conducting routine follow-up inspections of previously cited exterior violations. Inspectors will be wearing masks the entire time and will ring the doorbell when they arrive to inform the resident that they will be on the property conducting the reinspection. At no time will the inspector be greater than six feet from residents or any open doors/windows.

The City is suspending and delaying our exterior systematic inspections in the Moreland and Boulevard neighborhoods until next year.

Plan review, permit issuance and permit inspections are ongoing. Most permit inspections will be conducted by the City’s new Remote Video Inspections (RVI) process.

Click to view frequently asked questions about COVID-19 and Building & Housing procedures

The City of Shaker Heights is aggressively enacting social distancing practices to slow the progression of coronavirus as advised by the Cuyahoga County Board of Health. City Hall is now closed to the public. Please contact the Building Department via phone, email, fax, or regular mail (3400 Lee Rd., 44120).

Phone: 216-491-1460
Building Email: building@shakeronline.com
Housing Email: housingdepartmentstaff@shakeronline.com
Building Fax: 216-491-1466
Housing Fax: 216-491-1456

About Us

The Building & Housing Department is the gateway for all construction activity and property maintenance inspections in the City of Shaker Heights.  The department has both Residential and Commercial Building certifications as recognized by the Ohio Board of Building Standards.

Our mission is to partner with property owners to ensure the City’s homes and buildings are constructed and maintained in a way that protects the health and safety of the building’s occupant’s while guarding against blight.

How Do I?

Find more frequently asked questions for the Department of Building & Housing in our FAQs.