Support Services Bureau

The Support Services Bureau is lead and directed by Commander John Cole. The following Units report to the Bureau Commander:

  • Investigation and Engagement Units
  • Police Information Unit
  • Professional Standards Unit
  • Internal Affairs Unit
  • Training and Recruitment Unit
  • Jail Management Unit
  • Property Management Unit

Support Services is responsible for maintaining the Department's accredited status, records, investigations, training and recruitment. Personnel take great pride in assisting our community with information requests and investigations.

Property Management Unit

The Property Management Unit manages the efficient storage and retention of all evidence and personal property collected and/or confiscated. The Property Custodian coordinates the release of property.

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Jail Management Unit

The Shaker Heights Police Department is certified through the State of Ohio as a 12-day holding facility. However, our inmates are currently held at Solon Jail.

Please contact the Solon Jail at 440-349-3691 or visit their website for questions about inmate visitation.