For information or assistance during regular business hours (8 am-4:30 pm), please call 216-491-1490. After hours, please call 216-491-1499 or 216-491-1288.
There is a $60 charge for service calls outside of normal business hours.
While Animal Control will take information about missing or feral cats, our staff will not pick up cats.
Licenses can be purchased online from Cuyahoga County. All new residents to Shaker Heights (from outside the County or State) must purchase a license within 30 days of moving to the City.
Moves within Cuyahoga County require a transfer form from the County, or call 216-443-7028.
Deer Population and Property Damage
Former Mayor Earl Leiken’s Deer Task Force collected data in 2016 on how frequently residents see deer in their neighborhoods, what concerns they had regarding deer, including whether deer had damaged property and/or landscaping.