Coronavirus (COVID-19) Information

Latest Updates

  • Updated Guidance for City Hall Access Effective Monday, June 14 – Friday, September 3:
    • Public access to City Hall will be by appointment only. Call 216-491-1400 to schedule an appointment.
    • Visitors will be met by the City Hall staff person with whom an appointment has been scheduled.
    • All visitors, regardless of vaccination status, must wear a mask. Disposable masks will be available at the front desk.
  • CDC: Guidance for fully vaccinated individuals
  • State: Gov. Mike DeWine has announced that masks are only required in certain situations, specifically:
    • Hospitals, health care settings
    • Public transportation
    • Businesses, employers that continue the requirement
    • Congregate care settings
    • Schools and daycares
    • Places where a large number of people are not vaccinated
  • City: View current City service updates.
  • City: View a complete list of COVID-19 related City email communications; learn how to subscribe and follow us on social media for the latest updates.

Free Testing

Vaccine Information

COVID-19 Hotlines

Personnel are standing by to answer questions or direct you to resources.

Mental Health Services

If you are or someone you know is in distress and needs assistance, the Alcohol, Drug Addiction and Mental Health Services (ADAMHS) Board of Cuyahoga County and the United Way of Greater Cleveland offer these support resources:

  • 24-hour Suicide Prevention, Mental Health/Addiction Crisis, Information and Referral Hotline operated by FrontLine Service: 216-623-6888
  •  24-hour Peer-to-peer Warmline operated by Thrive Behavioral Health: 440-253-9840
  • Provider Network Guide: A listing of listing of provider agencies for substance use disorder, mental health treatment and recovery support services funded by or through the ADAMHS Board of Cuyahoga County
  • United Way 211: 24-hour assistance with social service needs. Dial 211
  • Additionally, the Ohio Department of Mental Health and Addiction Services also offers support resources: 
    • Help Line — 1-877-275-6364
    • Ohio Crisis Text Line — Text keyword "4HOPE" to 741 741