Recreation is a big deal in Shaker Heights. It's one of the many ways residents and employees gather and connect with each other. The Shaker Heights Recreation Department is full of people who care about fostering relationships. Alex Nichols, director of the Recreation Department, is a perfect example of one of these people. Not a day goes by where she isn't out talking to residents coming in for skating lessons or enjoying a snack break at Thornton Pool. These relationships are the lifeblood of recreation and the lifeblood of Shaker Heights.