I received a Certificate of Occupancy application form for my two-family home but I don’t have any renters. I live in one unit and the other unit is vacant. I have no plans to rent out either unit.

You are required to submit a Certificate of Occupancy Exemption Form. Effective 2021, this form must be submitted online via the City’s Citizenserve portal. Visit the Housing Rental License page for instructions on submitting an exemption form.

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1. I live in one unit of a two-family home and rent the other unit to a tenant. Since part of the house is owner-occupied, do I file the Housing Rental License form or use the exemption form?
2. I received a Certificate of Occupancy application form for my two-family home but I don’t have any renters. I live in one unit and the other unit is vacant. I have no plans to rent out either unit.
3. Why did I get a Housing Rental License (Certificate of Occupancy) application form again? I filled out a form last year.
4. What services are available for landlords?
5. Where can I get a Housing Rental License (Certificate of Occupancy) for my property?
6. I want to rent my property. What do I need to do?
7. Are short-term rentals (i.e. AirBnB, VRBO etc.) allowed in Shaker Heights?