Why are classes sometimes cancelled? What other class policies are there?

The City of Shaker Heights may terminate a class with fewer than the required number of participants and provide a full refund/credit. Programs subject to change of location and/or personnel. Decisions to hold classes are based on enrollment 72 hours prior to first class; no refunds granted after second session except for injury or illness. (Doctor’s letter required.) Refund claim forms must be submitted 72 hours prior to the start of the first class. Special programs such camps and one-nighters handled on case-by-case basis.

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1. How can I learn more about classes and programs?
2. How do I register for programs?
3. If I register late, are programs pro-rated?
4. I’m on a waiting list for a recreation program. When will I find out if you can accommodate my child?
5. I’m not sure where my program is located?
6. Where can I learn more about camps, including costs?
7. Is financial assistance available?
8. What should my child bring to camp?
9. What’s the schedule for public skating at Thornton Park?
10. What are the admission fees for Thornton Park Ice Arena?
11. Can non-residents skate at Thornton Park?
12. When is the Thornton Park pool open?
13. What are the admission fees for Thornton Park pool?
14. Are swim lessons offered?
15. What is the inclement weather policy?
16. What is the refund policy?
17. View our Non-Endorsement Policy
18. What is the disability policy?
19. Why are classes sometimes cancelled? What other class policies are there?
20. Where can I get a catalog?
21. Can I kayak on the Shaker lakes?
22. Are there places to ice skate outdoors?