Form Center

Online forms are organized by City Department.
By signing in or creating an account, some fields will auto-populate with your information and your submitted forms will be saved and accessible to you.

Building & Housing

  1. Foreclosure Registration Form

    Submit within 30 days of the filing of the foreclosure.

  2. Request an Extension on Violation Repairs

    Extensions will be granted where reasonable progress has been made.

  3. Residential Property Tax Abatement Updated Owner

    Update the owner of record for a tax-abated property.

  1. Request a Building Permit Inspection

    Same-day appointments are not available.

  2. Residential Property Tax Abatement Application

    Register an eligible property.

  3. Submit a Property Complaint

    Report a problem residential or commercial property in Shaker Heights.

Communications & Marketing

  1. New Resident Questionnaire

    Help us understand why you picked Shaker Heights for your new home.

Community Outreach

  1. Volunteer

    Volunteer to help your community during the coronavirus outbreak.


  1. Resident Deer Questionnaire 2019

    Yearly Questionnaire - Deer Concerns

  1. Resident Deer Questionnaire 2020

    Yearly Questionnaire - Deer Concerns

Economic Development

  1. 2019 Storefront Renovation Rebate Program - Business Owner Application - Part 2
  2. Home-Based Business Information

    Join a mailing list for home-based business owners in Shaker Heights.

  3. Shaker Heights Business Information

    Tell us how your business is operating during the COVID-19 outbreak, so we can share it with the community.

  1. 2019 Storefront Renovation Rebate Program - Property Owner Application - Part 2
  2. SBA Shaker Partnership Loan - Job Reporting Form

    Reporting Year 2019

  3. Shaker Heights Business Support Services Questionnaire

    Provide your feedback on our support services for Shaker businesses.


  1. Fair Housing Complaint Form

    Submit an alleged discrimination complaint online.

  1. Public Records Request

    Request a public record from a City department (not include Police). For police records requests, use the Police Records Request form... More…


  1. Proclamation Request

    Requests must be submitted at least two weeks in advance of an event.

  1. Service on City Committees

    Volunteer to serve on a City committee, board, commission or task force.

Parks & Recreation

  1. Horseshoe Lake Park Reservation & Permit Form

    Reserve the picnic shelter at Horseshoe Lake Park.

  2. Special Events Application

    Submit a permit application for your special event.

  1. Refund Claim Request

    Request a refund from the Recreation Department.


  1. 2020 Citizens Police Academy Application

    Our next class starts September 3, 2020.

  2. Police Appreciation Form

    Thank an officer for his or her efforts.

  3. Report a Community Concern

    Report a concern that is impacting you or your neighborhood, which the Police Department may be able to address.

  4. Report a Streetlight Outage

    Tell us about a problem with a streetlight.

  1. Community Engagement Request

    Request the Police Department participate in your community event — or come tour the station and spend time talking to our officers.

  2. Police Records Request

    Request an official police record.

  3. Report a Problem with a Traffic Signal or Street Sign

    Tell us about a problem with a traffic signal or street sign.

  4. Report a Traffic Concern

    Report concerns about traffic issues.

Public Works

  1. Heritage Tree Nomination Form

    Residents are invited to nominate trees to be honored with Heritage status on Arbor Day.

  2. Response to Notice of Sidewalk and Apron Violation
  1. Report a Problem with Collection Service

    Report a missed trash/recycling pick-up or other issue with our service.


  1. Contact the Sustainability Committee

    Ask a question or just let the Committee know what you're thinking about sustainability.